Terms and conditions of service

Welcome to Everyday Auto Solutions. We provide remote automotive consulting, estimate audits, and DIY diagnostic blueprints led by an ASE Certified technician. By booking our services, you agree to the practical boundaries, client obligations, and service policies detailed below.

Terms and Conditions of Service

Last Updated: September 2026

Please read these Terms and Conditions ("Terms") carefully before purchasing, accessing, or utilizing any services provided by Everyday Auto Solutions ("Company," "we," "us," or "our"), located at 25545 Anderson Ave, Barstow, CA 92311. By submitting payment, checking an acknowledgment box, or accessing our services, you ("Client," "you," or "your") agree to be bound by these Terms in their entirety.

1. Nature of Advisory Services

Everyday Auto Solutions operates exclusively as a remote, third-party automotive consulting, informational, and consumer advocacy service.

  • Informational Purpose Only: All consultations, diagnostic guidance, estimate reviews, dispute assistance, roadmaps, and scheduling assistance are strictly educational and advisory opinions based on industry standards, third-party labor matrices, and technical training.
  • No Hands-On Physical Inspection: You acknowledge that our personnel do not perform hands-on, physical inspections, road tests, or mechanical disassemblies of your vehicle. Our analysis is strictly limited to the documentation, photographs, trouble codes, verbal descriptions, and vehicle histories provided directly by you.
  • Not Legal or Financial Representation: Auto Advocate dispute assistance, certified letter templates, and invoice audits constitute mechanical and consumer advocacy opinions only and do not constitute formal legal advice, representation, or certified financial auditing.

2. Assumption of Risk and Specific Tier Disclaimers

Auto Advocate Services (Concierge, Estimate Review, Pro Audit)

  • Third-Party Shop Performance: Under the Auto Advocate Concierge tier, our role is strictly limited to identifying reputable repair facilities and facilitating appointment scheduling. Everyday Auto Solutions does not own, manage, supervise, or control any third-party repair shop, dealership, or technician. We assume no responsibility or liability for the physical workmanship, delays, pricing alterations, warranty disputes, property loss, or mechanical failures occurring under the custody or care of any third-party facility.
  • Dispute Outcomes: We provide factual documentation, industry calculations, and strategic communication assistance for post-repair disputes. We do not guarantee refunds, reductions in billing, reversed credit charges, or any specific legal or financial settlement from any third-party repair facility.
  • Unseen Pre-Existing or Hidden Damage: Estimate reviews are based solely on written documentation and disclosed line items. We are not liable for secondary, underlying, or hidden physical vehicle damage not explicitly detailed in the documentation provided.

Pocket Tech Services (Virtual Diagnostics & Pocket Tech Pro)

  • DIY Labor and Personal Safety: Pocket Tech blueprints, repair roadmaps, torque values, wiring diagrams, and diagnostic consultations are delivered for informational use only. You assume 100% of the risk associated with handling automotive tools, heavy machinery, high-voltage electrical systems, hazardous automotive chemicals, jacks, and safety stands.
  • Execution Errors: Everyday Auto Solutions is entirely exempt from liability for any personal injury, death, property damage, collateral component breakage, stripped fasteners, or secondary mechanical failures resulting from your physical implementation of our advice or your misinterpretation of diagnostic instructions.

3. Comprehensive Limitation of Liability (Known and Unknown Conditions)

To the maximum extent permitted under applicable law:

  • Exclusion of Damages: Under no circumstances shall Everyday Auto Solutions, its owners, operators, employees, or contractors be held liable for any direct, indirect, punitive, incidental, special, consequential, or exemplary damages. This includes, but is not limited to: loss of vehicle use, towing fees, rental car expenses, lost wages, vehicle depreciation, engine or transmission catastrophic failure, highway accidents, personal injury, or property damage, whether arising in contract, tort (including negligence), strict liability, or otherwise.
  • Latent or Unseen Defects: Everyday Auto Solutions explicitly disclaims all liability for any mechanical defect, pre-existing structural compromise, safety hazard, electronic failure, or internal component wear—whether seen, unseen, known, unknown, hidden, latent, or discovered subsequent to using our services.
  • California Civil Code Section 1542 Waiver: To the extent applicable, you expressly waive all protections under California Civil Code Section 1542 (and any equivalent statutes in other jurisdictions), which provides:"A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."
  • Cap on Liability: If, notwithstanding the foregoing limitations, Everyday Auto Solutions is found liable for any loss or damage arising out of or in connection with our services, our total aggregate liability shall not exceed the exact dollar amount paid by you to Everyday Auto Solutions for the specific service tier in question.

4. Client Responsibilities & Accuracy of Information

You certify that all documentation, photographs, repair estimates, and descriptions of vehicle symptoms submitted to Everyday Auto Solutions are truthful, accurate, complete, and unaltered. We reserve the right to immediately terminate services without refund if fraudulent, manipulated, or purposefully misleading documentation is supplied.

5. "As-Is" Provision & No Warranty

All services, blueprints, written reports, and verbal assessments are provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied. We explicitly disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that any vehicle will operate safely or pass statutory safety/emissions inspections after following remote advice.

6. Indemnification

You agree to defend, indemnify, and hold harmless Everyday Auto Solutions, its owners, agents, and independent contractors from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

  • Your violation of these Terms.
  • Your physical repair, diagnostic work, or operation of your vehicle following our consultation.
  • Any physical damage or mechanical failures occurring at, or caused by, any third-party repair shop vetted, scheduled, or reviewed through our services.

7. Governing Law and Dispute Resolution

These Terms and any disputes arising out of or related to our services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action, dispute, or proceeding arising under this agreement shall be brought exclusively in a court of competent jurisdiction located in San Bernardino County, California, or resolved via binding individual arbitration under the rules of the American Arbitration Association. You expressly waive any right to participate in a class-action lawsuit or class-wide arbitration.

8. Contact Information

For questions regarding these Terms, contact:

  • Business: Everyday Auto Solutions
  • Address: 25545 Anderson Ave, Barstow, CA 92311
  • Phone: 760-307-5104
  • Email: info@everyday-auto-solutions.com

Client submission standards and accuracy

Precise consultations require complete and transparent vehicle data. Clients must furnish accurate vehicle parameters, including Year, Make, Model, engine configuration, mileage, and VIN when needed.

Auto Advocate clients must supply clear, legible photos or digital copies of itemized repair estimates showcasing parts costs, labor hours, rates, and shop supplies, alongside honest summaries of conversations with technicians. Pocket Tech clients must supply exact Diagnostic Trouble Codes (DTCs), warning light indications, noise and symptom descriptions, and recent service records.

Submissions lacking clarity or completeness will pause advisory work until updated. We rely wholly on the data you furnish and bear no liability for errors arising from inaccurate or withheld information. Submitting falsified documents results in immediate cancellation without refund.

Appointment policies, cancellations, and refunds

Our fees compensate the dedicated diagnostic time and specialized review of an ASE Certified technician. Once technical review has begun, or once an Estimate Review or repair blueprint is delivered, a strict no-refund policy applies.

Consultations and Concierge bookings may be rescheduled or canceled without penalty with a minimum of 24 hours' advance notice. Missed appointments or cancellations submitted inside the 24-hour window are non-refundable, though a single courtesy reschedule may be granted at our discretion.

Consultation fees pay strictly for unbiased professional expertise and time. Refunds are never granted based on third-party shop decisions, external warranty verdicts, or hands-on DIY outcomes.